We ship orders every 2-3 business days. Once we ship your order, you'll receive tracking information that you can then use to keep track of your products while they are in route to you. We put so much work into the quality and craftsmanship of our products. If for whatever reason you are unhappy with your purchase, please return your product to us within 10 days of your purchase for a full refund (with the exception of shipping costs). Damaged, opened or used products cannot be returned. Still have questions? Get in touch with us at email@example.com or check out our policies.